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Customer Service

At your service! The U of M Bookstores are happy to assist you with your customer service concerns, questions or suggestions. Below are handy e-mail links to connect you with the appropriate customer service representative and their phone numbers.

Customer service phone lines for all departments are staffed
Monday through Friday from 8:30 a.m. to 4:30 p.m.

Online Services
Online subscription options subscription  
Textbook questions textweb@umn.edu (612) 625-7800
General or Reference book orders generalbooks@umn.edu (612) 626-0559
Clothing or Gift orders giftweb@umn.edu (612) 627-0101
Graduation orders gradgarb@umn.edu (612) 624-6961
Faculty Adoptions textbook@umn.edu (612) 625-5549
Independent & Distance Learning orders debooks@umn.edu 1-800-442-8636
Health Science Book or Product orders medbooks@umn.edu (612) 625-8600
Employee Recognition giftweb@umn.edu (612) 627-0101
Web Site Technical Issues Bookstore Information Systems  
Merchandise Returns    
Bookstore Concerns or Comments bookstore.info@umn.edu  
Employment Application Application Form (pdf) Fax to
(612) 624-7760
Departmental IV Information Form IV Instructions (pdf)  
Departmental IV Authorization Form IV Authorization (pdf) Fax to (612) 624-7760
 
To contact U of M Bookstore staff by department, please visit our online directory.
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